Privacy Policy
1. Introduction
Welcome to Beyond Mentor, a trademark of Visible Horizon Edu Pvt Ltd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, mobile applications, or any other digital platforms (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy.
By using our Services, you consent to the practices described in this Privacy Policy.
2. Who We Are
Beyond Mentor is a career counselling and mentoring platform dedicated to empowering students, professionals, and aspiring career counsellors with high-quality guidance, assessments, and mentorship.
Our parent company, Visible Horizon Edu Pvt Ltd, is incorporated under the laws of India and headquartered at:
Beyond Mentor, 1st floor, Sri Durga Enclave – Phase II, Plot no 22&23, River View Residency, 2nd Street, Karapakkam, Chennai - 600 097
Our parent company, Visible Horizon Edu Pvt Ltd, is incorporated under the laws of India and headquartered at:
Beyond Mentor, 1st floor, Sri Durga Enclave – Phase II, Plot no 22&23, River View Residency, 2nd Street, Karapakkam, Chennai - 600 097
3. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Contact number
- Date of birth
- Address
- Academic background
- Professional experience (for trainees/counsellors)
- Payment and billing information (for paid services)
b. Technical Data
- IP address
- Device information
- Browser type
- Log data and analytics
c. Usage Data
- Pages visited
- Time spent on the platform
- Clicks and interactions
4. How We Use Your Information
We use the collected data for the following purposes:
- To provide and improve our career counselling services
- To personalize your experience on our platform
- To communicate important updates, newsletters, or offers (with your consent)
- To conduct research and enhance service quality
- To comply with legal obligations
5. Legal Basis for Processing (for EU Users)
If you are accessing our services from the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., service improvement, marketing)
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
All third parties are obligated to keep your information secure and confidential.
- Trusted service providers (e.g., cloud storage, payment gateways)
- Legal authorities, when required by law
- Business partners, in case of a merger or acquisition (with appropriate safeguards)
All third parties are obligated to keep your information secure and confidential.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
You may request data deletion at any time by contacting us.
You may request data deletion at any time by contacting us.
8. Data Security
We take your data security seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion
- Right to withdraw consent
- Right to data portability
- Right to object to processing (where applicable)
To exercise your rights, please contact us at:
support@beyondmentor.ai10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will take steps to delete such information.
11. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze performance, and deliver personalized content. You can manage or disable cookies via your browser settings.
12. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Beyond Mentor
c/o Visible Horizon Edu Pvt Ltd
Email: support@beyondmentor.ai
Phone: 08056807666
Address: Beyond Mentor, 1st floor, Sri Durga Enclave – Phase II, Plot no 22&23, River View Residency, 2nd Street, Karapakkam, Chennai - 600 097
Beyond Mentor
c/o Visible Horizon Edu Pvt Ltd
Email: support@beyondmentor.ai
Phone: 08056807666
Address: Beyond Mentor, 1st floor, Sri Durga Enclave – Phase II, Plot no 22&23, River View Residency, 2nd Street, Karapakkam, Chennai - 600 097